Phone: 07 3156 4800 | Head Office: 425 Zillmere Road, Zillmere QLD 4034|

Kurbingui Aboriginal and Torres Strait Islander Cultural Engagement (KATSICE) – Fee for Service

What is it?

The aim of this program is to support all community members to learn the protocols and respectful ways of working with individuals and families within Aboriginal and Torres Strait Islander communities. Participant numbers are capped at 70. Feedback from participants has been extremely positive throughout the years and in 2016, elements of the program will be included as part of an enhanced Connecting Culture and Community program.

This program is a fee-for-service session; however, concessions are applied for Non-Government Organisational (NGO) staff members, community members and groups. This program is available to be specifically tailored to the context of any work environment and delivered to staff within their organisation upon request.

Refer to our calendar for workshop dates and fees.

More information:

Kurbingui Youth Development has developed KATSICE (previously known as Engagement Black Fella Way) to assist audiences from mainstream Government and non-Government organisations that provide services to Aboriginal and Torres Strait Islander people, families and community; providing strategies, guidance and support to the targeted audience on how to engage with Aboriginal and Torres Strait Islander people and families within their community.

The program is a simple but effective one-day workshop which explores the simple process of engaging safely with Aboriginal and Torres Strait Islander clients using a cultural framework as the best guide throughout this process. Participants will be able to listen and learn from the very community that they work with, hearing stories from clients who have shared the experience of working with mainstream organisations, what worked, what didn’t work and how people were made to feel welcomed and safe enough to engage with these types of services.

Other presenters may be present in this program:

A local community elder and traditional land owner may be present to assist with ‘welcome to country’ and also share their experience and knowledge when it comes to engaging with the Aboriginal and Torres Strait Islander community.

The Program Facilitator will share cultural learning, Aboriginal and Torres Strait Islander timeline within Australia and Queensland, policies and legislation that guided the decisions to the welfare of Aboriginal and Torres Strait Islander people with Australia and Queensland, history and background into Aboriginal and Torres Strait Islander flags, along with their own personal engagement styles and what they look for as a client to service also in the wider mainstream services.

A Non-Indigenous worker who is working within an Aboriginal and Torres Strait Islander community organisation and their own engagement styles, processes, what works and what doesn’t and how they manage this process.

An Aboriginal and Torres Strait Islander specific worker within a non-indigenous service or organisation will outline their main role and how they help their service to engage better within the wider community. Their own personal style of engagement and their stories of service delivery.

Community members who may use their own case study to highlight the obstacles or barriers that Aboriginal and Torres Strait Islander people deal with when working with mainstream organisations. The audience will be able to hear firsthand about the process that was undertaken and follow the journey and how it was handled by these organisations.

An Aboriginal and/or Torres Strait Islander worker who is or are running programs in the local community that your client may be able to have access to.

Other activities:

Workgroup – a chance to connect with other organisations with the assistance of the presenters throughout the day to come up with a plan or work out some ideas about how they will be able to relay the newly- learned information back to their own organisations and teams that they work in.


Interview panel – the audience is able to engage with a few of the members from the presenter group who are able to provide insight and answer questions that they may have. This is an exciting and interactive process that helps provide answers to any of those harder, more personal questions that workers may have come across when working with Aboriginal and Torres Strait Islander families.

For further information or costs, contact:

Kevin Maund
Program Manager – Communities
(07) 3156 4800

After hours – immediate assistance

13 11 14

Child Safety After Hours Service Centre:
(07) 3235 9999
1800 177 135 (Freecall – QLD only)

For emergencies requiring immediate police attendance:

Servicing Greater Brisbane (Brisbane City and Brisbane North), Stradbroke and surrounding islands, Moreton Bay region, Deception Bay, Caboolture, Wynnum and Bayside suburbs. Access to our services vary within the region.